xFi Gateway Offline [Solved]: How To Fix In Seconds – Robot Powered Home

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I ’ ve been using Xfinity ’ randomness Internet Service for some clock time now. My family is a long-time Comcast drug user, and so the transition to their Internet and Streaming Service felt very smooth. I like that Xfinity internet is compatible with routers like Netgear Nighthawk and Eero and Google Nest Wi-Fi as well. If you, like me, trust on the xFi Gateway router to get consistent Wi-Fi connections throughout your family, you may get frustrated when the xFi Gateway says it ’ s offline. In the twenty-first hundred, when most of us seem to spend all day on the internet for cultivate or entertainment, an discrepant joining is a nightmare.

You can fix the xFi Gateway going offline by restarting the Gateway. Visit xfinity.com/myxfi, log in using your credentials, scroll down to Troubleshooting, and select “Restart”. I ’ ve besides talked about interchange ways to restart your xFi Gateway, what restarting it actually does, angstrom well as what to do if your xFi Pods are the real perpetrator .

xFi Gateway Offline: What does it mean?

If you can ’ thymine get a solid connection to the Internet despite being on your Home Network, this could mean a few different things. I your Xfinity Gateway has a scandalmongering light, that means that it ’ south powered on, but can ’ deoxythymidine monophosphate connect to the internet. Your xFi Gateway might need a resume, or if you ’ re using the Xfinity Pods, those might be the perpetrator .

What Does Restarting Your xFi Gateway Do?

Like most electronic devices, restarting your xFi Gateway will clear any unfinished or lag processes that might be causing network issues. It wipes out the memory and starts the device on a clean slate. When you Restart your xFi Gateway, you naturally won ’ thyroxine be able to use your dwelling net until the procedure is complete. What you may not know is that you won ’ deoxythymidine monophosphate be able to make telephone calls, even emergency calls, if you ’ ve got Xfinity Voice. You besides won ’ triiodothyronine be able to entree your cameras and other Smart Home accessories if you have Xfinity Home. fortunately your Xfinity Security Sensors will remain unaffected .

Restart xFi Gateway through the Website

You can restart the xFi Gateway through Xfinity ’ s web site. If you ’ re renting a gateway modem from Xfinity, we highly recommend investing in an Xfinity modem alternatively of renting. If you intend on keeping your xFi Gateway, however, you can fix it going offline by restarting it. Simply sojourn xfinity.com/myxfi and log in using your Xfinity credentials. Scroll down till you spot “ Troubleshooting ” and choice “ Restart ”. You can besides visit xfinity.com/myaccount and log in with your Xfinity credentials. Click on “ Manage Internet ”, and then on “ Restart Modem ”. If your gateway doesn ’ thyroxine catch powered back up again, you ’ ll get a message saying “ Xfinity can ’ thyroxine find Gateway ”. Clicking on “ Start Troubleshooting ” will kick start the summons, which will take approximately seven minutes to complete .

Restart xFi Gateway through the Xfinity App

If you ’ re on your smartphone, you can download the Xfinity app for absolve either from Google Play or the App Store on io. Log in using your Xfinity credentials and voyage to “ Connection Problems ” and choose “ Restart Gateway ”. alternatively, if you ’ ve got the Xfinity My Account app, log in using your Xfinity credentials, select the Internet panel. Select your gateway from the list of devices and choose “ Restart this device ”. note that this process could take anywhere from five to seven minutes to complete .

Manually Restart Your xFi Gateway

The old reliable technique in IT – turning it off and on again is always worth a shooting. however, it is advisable that you try early methods before resorting to this. Simply turn the Gateway off, turn off the switch and unplug the might cable from the socket. Wait for a moment or two to avoid sparks from inactive buildup and plug the exponent cable television back in and turn on your xFi Gateway .

Restart xFi Gateway through the Admin Tool

While you ’ re connected to the home network, open your vane browser and type in hypertext transfer protocol : //10.0.0.1 into the address stripe to head to the Xfinity Admin Tool. sign in using the credentials of your xFi Gateway, and not your Xfinity User ID and Password. The default credentials are ( in lower case ) : Username : admin password : password

once you ’ re in, head over to Troubleshooting and choice “ Restart/Restore Gateway ” and you ’ ll see the following resume options .

• RESET: This will initiate the same process as a Manual Restart.
• RESET WIFI MODULE: This’ll switch off your xFi Gateway’s Wi-Fi radio and turns it back on.
• RESET WIFI ROUTER: This’ll keep the internet connection up while restarting the Wi-Fi router portion of the xFi Gateway.
• RESTORE WIFI SETTINGS – This completely restores your Wi-Fi settings (e.g., SSID/WiFi network name, WiFi password) on your xFi Gateway to the original factory settings. You’ll be disconnected from the network and will have to reconnect to the network. It’ll have the original SSID and you’ll have to use the original password.
• RESTORE FACTORY SETTINGS – This option resets everything, including firewall settings, managed devices, parental controls, Wi-Fi credentials, etc. You’ll be temporarily disconnected from the network. If prompted, customize the WiFi name and password and reconnect devices to your home network using these credentials

xFi Pods Not Connecting

While the xFi Gateway is bang-up, I needed more coverage to be able to watch Netflix on my go to bed in my room. That ’ s why I besides have the xFi Pods – Xfinity ‘s Wi-Fi extenders. so when I find my Xfinity pods not working, that often leaves me annoyed. With a few trouble-shoot tips, I can show you how to fix xFi pod problems .

Reboot Your Network Gateway 

You can fix most problems with the Xfinity Pods by restarting the xFi Gateway. however, many people avoid this step as they think it may be time-consuming. To reboot your Gateway, here is what you need to do :

• Ensure that all Xfinity Pods in your home mesh are unplugged from their outlets.
• Now, unplug the xFi gateway and then wait for 60 seconds.
• Once 60 seconds are up, plug your Gateway again and wait for the light on the Gateway to turn white.
• If the light keeps flickering and does not turn solid white even after a few minutes, then the problem is with your internet service and not the Xfinity home-mesh.
• Once the light on your Xfinity Gateway turns solid white, plug in all of your pods.
• After you plug in the pods, the light on them should first turn solid white, then they should “breathe” (that is, the light will slowly fade in and out), and once the pods are online, the light should go out.
• Once all pods are connected, you should be able to connect to the internet with ease.

Check the Location of Your Xfinity Pod

Improper posting of your Xfinity Pods can cause it to go offline. see that you are following the recommend spacing guidelines. When spacing your pods, here is what you should keep in mind :

• When plugging in your Pod, ensure that it is not in an outlet with a switch, as it may increase the chances of interference. Remove your Pod from a switched outlet to a different one in the same room.
• Your Xfinity Pods should be placed in the open and not behind furniture or tables to reduce wireless interference.
• Place each Pod about halfway from the Gateway and the device you want to use—using this position such that the Pod is located midway between the Gateway and your device helps you enjoy optimal performance from your pods.
• Place each Pod at least 20 to 30 feet away from one another, that is, about one room away. When placing pods in adjacent rooms, keep this recommended distance in mind.

Factory Reset Your Xfinity Pod

To Factory Reset the Xfinity Pod, you have to remove the Pod from your Xfinity App and then add it back again. here are the steps you can follow :

• Launch the Xfinity App on your smartphone and tap on the “Network” option on the bottom of your screen.
• Tap on the Pod that you want to reset, and choose the Remove Pod option.
• Once you remove the Pod, unplug it from the outlet.
• Wait for some time, and then follow the steps to set up your Xfinity Pod again, and you are good to go.

Final Thoughts

While all internet servicing providers promise a seamless internet connection, some snags are bound to occur. When the issues are few, it is easy to deal with them. But if your xFi Gateway goes offline or xFi pods won ’ metric ton activate, it can be annoying. however, easy and test methods such as restarting the Gateway either through the web site or the app, checking whether your pods are plugged in correctly and located at an adequate outdistance from each other, or resetting your pods can help you get back your internet. If you ’ re tired of your xFi Pods, you can take a look at the other options available on the commercialize. I ’ ve compared a few of them myself, namely the XFi Pods and Eero routers .

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Frequently Asked Questions

What do the lights on my xFi Gateway mean?

No abstemious means that it ’ s off. Red light means that it ’ second disconnected from the Internet. A steady White light means that it ’ s on. Blinking White sparkle means that hasn ’ metric ton been activated so far. Blinking Blue faint means that your xFi Gateway is trying to connect to another device .

How do I access my xFi Gateway?

While connected to the network, open a web browser and go to http : //10.0.0.1. Log in using the xFi Gateway ’ mho credentials and not your Xfinity User ID and Password. By default, the username is “ admin ” and the password is “ password ” .

Is the xFi Gateway worth it?

If you don ’ thymine use your network for truly intensive tasks online like streaming video, then you don ’ t have to mess with your Gateway. But if you ’ re looking to make the most of your data plan ’ randomness, maximum speed, you ’ re better off putting the xFi Gateway in bridge mode and getting another, faster router .

How to boost the xFi Gateway range?

You can boost the roll of the xFi Gateway by getting xFi Pods, Xfinity ’ s proprietorship Wi-Fi range extenders .

Why are my xFi pods not working?

Your Xfi pods may not be working for several reasons. If you receive the “ Pods not Coming Online ” and do not intend to use all of the pods for your home engage, select the “ not Using All Pods ” choice. After you finish setting up all Pods, if you continue to receive the same message, you can try rebooting the Gateway, checking the pods ’ location, or reset the pods .

How do I reconnect my Xfinity pod?

To reconnect your Xfinity Pods, follow the same steps as when setting up your pods .

• Open the Xfi app on your phone, tap on the account and then select the Overview option.
• Go to the Devices section and select the “Activate Xfinity Pods” option.
• Tap on the xFi Pod type that you want to reconnect, then select the Get Started option.

How do I know if my Xfinity pods are working?

To know whether your Xfinity Pods are working, you should look at the device itself. If you see a green abstemious towards the device ’ south front, it means that your pods are working .

Why does my xFi keep disconnecting?

Your xFi could be disconnecting for several reasons

• You are connected to a bad Wi-Fi hotspot,
• Your network is overloaded, or
• There is a problem with the Internet Service Provider.

Why does Comcast internet keep disconnecting? 

The Comcast internet may disconnect for several reasons, and it is not always the Internet Service Provider ’ sulfur demerit unless the condition center page shows a service outage in your area. Some reason why you may be facing issues with your Comcast internet is :

• Overloaded Wi-Fi network; expect this if you live in a crowded locality or are in a crowded area.
• Comcast may be facing issues with its internet’s infrastructure.
• Bad or malfunctioning Xfinity hotspot connection.