Dell XPS 13 2020 review: a fantastic but flawed laptop

Dell ’ s XPS 13 squeezes more screen, more baron and even Windows Hello font recognition into a bantam frame, but trips up over software issues. The XPS 13 is Dell ’ s top-of-the-line compact laptop and starts at £1,349. versatile models with unlike processors, memory and screen resolutions are available. The XPS telephone line is where Dell shows off its design chops. It is a premium Windows 10 rival to Apple ’ s MacBook Pro and more recently Microsoft ’ s Surface Laptop line.

Dell ’ s standout sport has been squeezing the biggest riddle possible into as belittled a human body as possible by shrinking everything in the lid section of the laptop that isn ’ thymine screen door – much like the advanced all-screen smartphone invention. The 2020 XPS 13 has the biggest display yet, at 13.4in with a 16:10 proportion, and bantam bezels all the way around the edges .Thin bezel at the top of the screen The thin bezel at the top of the screen door has a webcam with infrared font realization. Photograph: Samuel Gibbs/The Guardian That means you get a relatively large display in the body of what would traditionally have been a laptop with equitable an 11in screen door. And what a riddle it is. The version tested had the 4K touch screen choice, which is crisper than practically anything else, super bright, coloring material accurate and all-around gorgeous. It supports HDR television, including Dolby Vision. Models are available with either touch or non-touch FHD+ screens besides. The body of the laptop is made from aluminum, with your choice of black carbon character or white field glass fiber on the laptop ’ s deck. It feels solid, slick and singular. The cuneate laptop weighs just 1.27kg and is only 14.8mm thick, with a smaller footprint than most of its rival. The new, slightly larger keyboard is great. Well spaced, stable, fairly hushed, with 1mm of keystone travel and good feedback when pressed. The boastfully preciseness trackpad is responsive, with a haptic but muted click that hopefully shouldn ’ thyroxine annoy those around you .

Windows Hello

Power button The world power button is besides a fingerprint scanner. Photograph: Samuel Gibbs/The Guardian The XPS 13 ships with not one but two biometric systems for securely logging you into Windows without a password. The newly design has a Windows Hello infrared face recognition television camera squeezed into the bezel at the top of the screen door and a fingerprint scanner built into the might button. That means you can either log in with a iron of the might button or plainly by looking at the screen when you open the eyelid. Both are fast, accurate and exploit brilliantly .

Specifications

  • Screen: 13.4in LCD 4K ( 3840 x 2400 ) or FHD+ ( 1920 x 1200 )
  • Processor: 10th-generation Intel Core i5 or i7
  • RAM: 8 or 16GB
  • Storage: 512GB or 1TB
  • Graphics: Intel UHD or Iris Plus
  • Operating system: Windows 10 home or Pro, Ubuntu 18.04
  • Camera: 720p widescreen HD with Windows Hello
  • Connectivity: Wifi 6, Bluetooth 5.1, 2x USB-C/Thunderbolt 3, microSD, earphone
  • Dimensions: 198.7 x 295.7 x 14.8mm
  • Weight: 1.27kg

Hot hardware, but USB-C problems

One side has a Thunderbolt 3 port and a microSD card slot One side has a Thunderbolt 3 port and a microSD card slot. Photograph: Samuel Gibbs/The Guardian The 2020 XPS 13 ships with your choice of 10th-generation Intel congress of racial equality chips. Most models have the Core i7 common to all top-spec computers, including the fresh MacBook Pro, Surface Laptop 3 and Huawei MateBook X Pro. The model tested for this review had a Core i7 central processing unit, 16GB of RAM, 512GB of memory and a 4K screen. As such the XPS 13 has lots of exponent on tap, making it capable of just about anything, short of high-end gambling. Intel ’ s Iris Plus graphics are a step improving from the previous HD integrated graphics, which you immediately notice when you start editing images on a 4K external screen. Used on battery the XPS 13 is closely mum, with lone low-level fans audible when pushed a little. Connect the machine to power and start doing demanding things and it will get a moment hot, with the fans going fairly firm. even with fans at maximal, they ’ ra not quite ampere loud as some competitors. The deck of the laptop doesn ’ deoxythymidine monophosphate get excessively ardent, but you could feel some estrus behind the R, T, Y, U and I keys. The vents on the bottom of the laptop are easily blocked by gentle furnishings, meaning the machine very needs to be used on a hard board, desk or lick. The XPS 13 has two USB-C/Thunderbolt 3 ports, a headphones socket and a microSD circuit board slot, which is very welcome. When one USB-C port is taken up by the charger, that alone leaves one port for connecting accessories, such as a monitor, meaning you might need a dock or exchangeable if using home-working tools .The other side has the second Thunderbolt 3 port and the 3.5mm headphones socket The early side has the second Thunderbolt 3 port and the 3.5mm headphones socket. Photograph: Samuel Gibbs/The Guardian A wiretap in a BIOS update for the XPS 13 broke compatibility with some USB-C to HDMI adaptors while I was reviewing the machine. The laptop threw up errors for two adaptors after the update, but continued to work with a USB-C to HDMI cable television and a USB-C to DisplayPort dock. The bug remained until the conclusion of the review period. A Dell spokesperson said : “ We ’ ra investigating the write out and will update on our findings. We thank customers for sharing their experience on the Dell Community. ” Battery life wasn ’ metric ton capital, averaging only five and half hours of work between charges, including 90 minutes of photograph edit, lots of browse and son serve, with the screen door luminosity set to 70 %. The 2020 MacBook Pro and Microsoft Surface Laptop 3 each lasted 7.5 hours under similar conditions. Lighter use saw closer to seven hours between charges. Models with the lower-resolution FHD+ screen, rather than 4K, will are likely to last significantly longer as the screen is one of the biggest world power drains.

A full mission took 2.5 hours with the include 45W USB-C charger in optimize mood, but good under two if using Dell ’ s fast-charge set with the laptop off .

Sustainability

The lid is smooth aluminium with a chromed Dell logo in the centre The eyelid is smooth aluminum with a chromed Dell logo in the center. Photograph: Samuel Gibbs/The Guardian The XPS 13 is one of the most reclaimable laptops you can buy, and is generally repairable. It is designed to enable repairs by authoritative servicing personnel in the field, not precisely in a overhaul centre, including substitution of the battery. An out-of-warranty screen repair costs £299.41, while a battery successor costs £171.66. Dell besides has an advance power-management utility that can extend the utilitarian life of a battery by altering when, how and how much it is charged, either automatically by learning from your usage and charging habits or manually via assorted profiles. Dell offers absolve recycling schemes, even for products from early brands, while its packaging is made from recycle materials. The firm has a number of sustainability and environmental shock schemes under way for 2030, including the recycling or reuse an equivalent product per purchase and practice of recycle material. Dell publishes the carbon footprint of its products .

Windows 10 Home

dell xps 13 2020 review The keyboard and trackpad are great. firm, responsive and precise. Photograph: Samuel Gibbs/The Guardian The XPS 13 ships with a choice of Windows 10 Home or Pro, and it is one of the few laptops that can be bought with Linux alternatively of Windows, with Ubuntu 18.04 models. As tested with Window 10 Home, the XPS 13 ships with a draw of Dell utility apps, most of which are useful, such as the advance Dell Power Manager. many can be safely ignored or removed, but one particular utility for the include wireless local area network chips caused no end of trouble. The Killer Networking utilities, which are advanced software components for the bet on wireless local area network chip Dell chose to use here, prevented the machine from going to sleep when the hat was shut, which is a cardinal sin for a laptop as it can lead to it turning on in a bulge and cooking itself. No update, clean install or trouble-shoot could fix the sleeping issue. Disabling the Killer utilities with the manufacturer-provided tool was the only room to fix it. Killer Networking chips, made by Rivet Networks ( recently acquired by Intel ), are aimed at gamers and allow traffic prioritisation and other progress features, but are ill-famed for causing these sorts of software problems, which makes it a puzzling inclusion in the XPS 13, which is by no means a gaming laptop .

Observations

The speakers fire out of grilles along the sides The speakers fire out of grilles along the sides. Photograph: Samuel Gibbs/The Guardian

  • occasionally the laptop would come back from rest with Bluetooth disabled, requiring a boot .
  • The mics were inadequate for video conferencing at a distance, but the camera was reasonably dependable .
  • The down-firing speakers could get identical loud indeed, but lacked any bass and were pretty shrill .
  • There ’ s an option to turn on the laptop when the eyelid is opened, evening if the XPS 13 is amply powered off .

Price

The Dell XPS 13 ( 9300 ) 2020 with Windows 10 Home, a FHD+ non-touchscreen, 8GB of RAM and 512GB SSD costs £1,399 with a Core i5 processor or £1,549 with a Core i7 processor. The models with a FHD+ non-touchscreen, Core i7 and 16GB of RAM cost £1,599 with 512GB SSD or £1,699 with 1TB SSD. The model with a FHD+ touch screen, Core i7, 16GB of RAM and 1TB SSD costs £1,749. The models with a 4K touch screen, Core i7, 16GB of RAM monetary value £1,749 with 512GB SSD ( as reviewed ) and £1,799 with 1TB SSD. Some models are besides available in white. Ubuntu Linux models monetary value £1,349 with a FHD+ non-touchscreen, Core i5, 8GB of RAM and 512GB SSD, £1,699 with a 4K touch screen, Core i7, 16GB of RAM and 512GB SSD, or £1,749 with 1TB SSD. For comparison, the Microsoft ’ s Surface Laptop 3 starts at an RRP of £999, the Huawei MateBook X Pro costs from £1,299.99 and the 13in MacBook Pro starts at £1,299 .

Verdict

The Dell XPS 13 is a fantastic laptop held back by a few failures, most of which are issues traditionally associated with Dell and others. The design, human body, look and physical function of the laptop is top-class. The 4K screen is simply gorgeous, with bantam bezels all around. At 13.4in on the aslant with a 16:10 ratio, it has a amazingly large amount of very estate for getting work done, while videos obviously look stunning. It in truth is a very large screen for such a small laptop. The keyboard and trackpad are great, and so is having Windows Hello in both an IR face recognition television camera and a fingerprint detector. There ’ south plenty of power on wiretap for doing everything you could want from a 13in laptop outside of gaming. Two Thunderbolt ports, a headphones socket and a microSD menu time slot are very welcome. It could do with one more USB-C or USB-A interface, but not many machines have more than two USB-C ports these days. Battery life sentence could besides be better, but if you want it to end farseeing then buy the one without the 4K sieve. The big issues are the fights I ’ ve had to have with the accessory Killer Networking utilities, which required disabling to get the laptop to sleep by rights, and the microbe in the BIOS update that crippled a few of my USB-C to HDMI adaptors. These are things that should not happen in a agio laptop costing this much. The Dell XPS 13 is a five-star laptop hampered by problems traditionally associated with Dell and other third-party manufacturers that give Windows computers a bad name, which is a real number shame .

Pros: fantastic riddle, great design, adept keyboard, good trackpad, Thunderbolt 3, USB-C, microSD poster slot, 10th-gen Intel chips .
Cons: short battery life, only two USB-C/Thunderbolt 3 ports, software/BIOS issues, expensive, mics not great for video recording conferencing at a distance, speakers are strident.

The thin, aluminium and black carbon fibre wedge is svelte The thinly, aluminum and black carbon paper fiber bomber is slender. Photograph: Samuel Gibbs/The Guardian

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